Golden Customer Service

Our company

About us

Helping you is what we do.
Our main focus is to support you.

Golden Customer Service offers multilingual high quality customer services that will have a significant impact on your business. Or focus rests not only in expanding your customer database, Our focus not only lies on expansion or maintenance of your customer database, but also we endeavor to have the perfect balance between the customer satisfaction and your needs. With many years of expertise in customer service industry, we have an extensive knowledge in this field like no other. Our success is driven by focusing not only on your customers, but we also focus on the development of every member in our customer service team. Each is a well-respected professional thanks to our excellent internal development programs. All of our employees are genuine native speakers, who are familiar with local customs, what makes your customers feel more comfortable during each call. Furthermore, the well-being for all of our representatives is given high priority as we strive to maintain our work environment ideal. We strongly believe that by motivating our team, it will benefit the company as the employees will be encouraged to perform better when appreciated. What is more, every representative will reflect this commitment towards our customers. What matters, is not always what is done, but rather how it is done.

  • We support more than 30 languages

  • Our people are all over the world

  • We can support you all day every day

  • We will get it for you

Our team

They will do everything you need and more

Danny Zheng

Manager Daily Operations
Working at Golden Customer Service brings me joy! I believe that everyone should go with a big smile to their work full of passion.

STEPANKA ZVERINOVA

Dedicated Trainer
Working in Customer Service will bring you in contact with a wide diversity of people. One can learn something new from every single person one meets in life. What makes the job of the trainer special is that you do not just share your own experience with others, but you learn something new every day.

ANTONIO BASILE

Team Leader
As a customer service agents, we try our best to define the problem and solve it. Caring for our customers is a core element of our company. A happy client promotes our satisfaction.

MORGANA TEIXEIRA

Team Leader
It’s been 3 years since I worked for GCS and it has proved to be a good experience for me. As an organization, it has helped me achieve my goals and has also provided great opportunities to develop my leadership skills.

Join our team

Do you want to be a part of Golden Customer Service?
Click here to see all our job openings

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