About us

Helping you is what we do.
Our main goal is to support you.

Golden Customer Service offers multilingual high quality customer services that will have a significant impact on your business. Our goal is focused not only on expanding your customer database, but also on achieving the perfect balance. With many years of expertise in the customer service industry, we understand the importance of good customer service by having an extensive knowledge and experience in the field of customer care. Our success is driven by concentrating on both your customers and on the development of every member in our customer service team. Each of our representative is a well-respected professional thanks to our excellent internal training programs and a solid recruitment process. All of our employees are native speakers and receive comprehensive training to understand your business in all its details. This is a core process of our job and it is aimed to refine the customers’ experience. We also give our agents a separate training focused on soft skills, an approach to increase professionalism of our service and make the customers feel more comfortable during each call. Furthermore, the well-being for all of our representatives is given high priority, since we strive to maintain our work environment as open and friendly as possible. We strongly believe that, by motivating our team, it will benefit the company as the employees will be encouraged to perform better when appreciated. What is more, every representative will reflect this commitment towards our customers. What matters, is not only, but also how it is done.

  • Our people are all over the world

  • We can support you all day every day

  • We will get it for you

Our team

They will do everything you need and more

June 2019

employee of the month
Jennifer Feith

May 2019

employee of the month
Zsuzsanna Bognár

July 2019

employee of the month
Janine Harrison

Join our team

Do you want to be a part of Golden Customer Service?
Click here to see all our job openings

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